Fraudsters make use of robots and human sweatshopS or “click farms” ffraud on accounts, specifically of accounts belonging to high-net-worth players. To farm in-game assets and make huge profits
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Gaming has suffered the most as a result of the changes in the behavior of consumers caused by the pandemic lockdowns. With the influx of gamers and increasing time spent on gaming platforms, traffic on the internet was growing exponentially daily.
While users engage in head-to–head combatsecurity and fraud departments are fighting an opponent that is continuously changingthe game: fraudsters.
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Our 2021 Q1 Fraud and Abuse Report confirmed gaming platforms are under serious pressure:
Gaming online gives an unfair advantage for fraudsters
The current economic conditions make it difficult for fraud teams to take on cybercriminalsand maintain the integrity of their work and provide a smooth user interface.
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Fraudsters take advantage of the surge in traffic to conceal themselves and join with legitimate players. They may use sophisticated tools to quickly deploy bots to earn money from gaming platforms, to resell assets on the game and take control of genuine accounts.
On the other hand, the fraud team is finding it increasingly difficult to pinpoint fraudtrust signalsYou must take action. They’ll require more resources and tools to assist in removing useless information, and to ban those who are not trustworthy.
This typically means more strained support resource and expenditures. An earlier Arkose Labs survey found that more than 30% of businesses say that account takeovers resulted in more than $200. Beyond direct expenses, nearly half claimed each account takeover took between 1 and 5 hours of support time.
Secures a vital fraud target: User Logins
Our 2021 Q1 Fraud & Abuse Report also illuminated a major attack vector in online gaming: logins. In-game economies provide fraudsters with huge opportunities to carry out credential-stuffing fraud on huge scale, which allows them to seize in-game assets and then take over real accounts. With the rise of games’ in-game economies as well as gamerscriminals are attracted by the huge earning potential that makes it possible for them to remain persistent.
Accounts that are compromised can be found in areas with a lot of money. They can be sold for as little as a few dollars per 1000 accounts, and an incredible amount of a few thousand dollars for particularly valuable accountsincluding gamer profiles that contain precious or costly items.
Account takeover is achieved by a wide range of malicious activity such as obtaining combolists and credential stuffing that enable fraudsters to harvest user credentials and break into accounts at scale. They make use of bots or humans to turn their efforts into a profit. They also leverage low-cost human labor in ‘sweatshops’ or ‘click farms’ to bypass fraud prevention systems and launch more nuanced attacks.
Recapturing account takeovers in a way that doesn’t any impact on players needs a new strategy
Every gaming organization wants to strike the perfect equilibrium between finding compromised accounts and banning legitimate players. Teams that deal with fraud face the biggest challenge as fraudsters have made it even more difficult. Fraudsters are able gain a detailed understanding of the rules utilized by gaming platforms to identify fraud and apply it against themselvesand maintain the balance of power. These mitigation-focused approaches tend to limit the damage instead of preventing it.
Out-of-band security is employed by numerous gaming platforms to keep scammers off and hinder the growth of their operations. While it disrupts fraudsters, good gamers face unnecessary friction because they are forced to leave the process. Fraudsters have devised ways to prevent the issue at a large scale, and authentication can be extremely expensive per token. Regular bans also do not keep fraudsters at bay and provide only temporary respite.
MFA and downstream banning are powerful methods to identify fraudsters. But, it’s important to recognize the differences in behavior and to create specific friction to find that perfect balance.
Beyond mitigation: Fraud deterrence
How can a business keep an attacker out of attempting to gain control of accounts? By making the attack expensive, it discourages them from attacking altogether.
The integrated approach combines risk management and adaptive enforcement challenges to identify fraudulent users from genuine players. This reduces the profits from fraud. This is a long-term plan to prevent fraud and abuseand protect the online gaming environment , and let good players have meaningful interactions.